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One star is just to high a rating for HTC I purchased a HTC One X9. After only 10 months the camera failed. I contacted the company that I bought the phone from and they made communication very difficult (their email address just bounces). At this point I decided to...
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1.0
I didn't like
  • Contempt for their customers after taking their money
#1092891
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I left Samsung products behind after the A900. I've avoid their products ever since. HTC was an amazing company for many years, but they have been steadily going down hill. The One M8 with the Harmon Kardon Speakers was the hight of thier acheivements. The standard...
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2.7
#1083436
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Thiis by far the worst company I have ever dealt with. Originally bought the phone because of the Uh oh protection plan..... Well i cracked The Screen.....After about a month and a half of them giving me the runaround they finally honored the protection plan.I finance...
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1.0
#1078665
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HTC - Terrible return process

HTC
#1080319
2.1
Details
Bought a new U11 on preorder. It doesn't have all bands available and just doesn't suit me. I return it well within the 30 day window, luckily spent the extra $ for UPS so it was tracked and signed for. 3+ weeks, numerous phone calls and emails later.... I'm still waiting for the supposed 5-7 day refund.
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
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Short Review on November 20, 2016

HTC
#958653
1.3
Details
Can anyone explain to me why HTC thinks it a grand idea to take up 90% of the screen with keyboard and previous emails when one is trying to reply to a message? They magnanimously let us view two lines of our text while huge swaths of the screen are wasted on "previous messages" and keyboard. A question: had anyone from HTC tried to respond to a message with their product?
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

826 Desire Review

HTC
#880917
1.0
Details
My front camera cant work
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Warranty

Htc Cell Phone Review

HTC
#833041
HTC phones are very unreliable and easy to cost more money to buy other phones customer service is poor and the phones are a piece of garbage!!!
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i got 2 htc 1 m8 for my 2 daughters on sprint and both phones stopped working within 2 weeks of each other after 19 months and HTC wants me to pay $300 each for repair. the phones in question will not take charge and both are completely dead and they are blaming my...
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#1068157
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My phone stopped charging about 7 month of ownership. I sent it in for repairs. After about 2.5 weeks phone came back, charging fine now, except now the microphone didn't work. So i sent it back again, wanting a replacement in return because obviously when they fix one...
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2.8
I didn't like
  • Screw the customer attitude
#1066757
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This company put a hold on my credit card for a protection plan, then after a month they sent the new phone, after that I have 10 days to send the old phone. I sent the old phone back, 1 month later they charge me 305, I called them and told them bout the situation,...
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1.0
#1048362
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This is a detailed review to show how unprofessional these employees are! You have to go to customer service chat to ask questions and receive a ticket to send your phone. There is an email option, but you will NEVER get a reply. I had to switch between a few...
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1.4
I didn't like
  • Employee ethics
  • Quality of communication with the support
  • Never ever buy htc again
#1020810
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HTC customer service is one of the worst I have experienced and heard of. They failed to follow there policies 90% of the time. It took me about 10 hours on the phone with them to get a replacement phone that worked. The first phone was a refurbished phone and the...
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1.6
#1004533
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I purchased a HTC 10 through Sprint with one of those leasing plans in July. My phone just stopped working for no reason, so I thought the Uhh Ohh protection would be a great idea. So I sent my barely used, in perfect condition phone to HTC. Last Saturday I received...
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Anonymous
Anonymous

My issue has still not been resolved! They refuse to send me another phone and keep telling me they are working on activating the phone. At this point I am beyond upset, I am ...

1.7
#945419
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I have a broken device of the Vive equipment and opened a ticket to get a repair of it. It`s 1.5 month old and just several days used. Opened the ticket and they need 3 Days to copy paste a troubleshooting guide without reading what I have written and without asking...
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2.0
Rudolfstetten, Aargau
I liked
  • Htc vive at the beginning
I didn't like
  • Quality of communication with the support
  • Customer support
#895184
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