Product: Htc Cell Phone Repair Clear all filters (4 of 4 reviews match)
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My son had an HTC Bolt that we bought new. It stopped working after 8 months (blank screen, failed to respond, etc). We contacted HTC at the end of Sept '17. The had us send them the phone for repair. Due to the repair process being overwhelmed, they told me it would...
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Htc Cell Phone Repair
#1165262
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Here is my conversation with HTC support person. (Now this is about my 8th time chatting with them about this issue, and i might seem angry a bit, which i was to be honest, and i sure so would you if you dealt with this. ) Anyway, here it is, judge for yourself what...
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2.8
Product
Htc Cell Phone Repair
I didn't like
  • Screw the customer attitude
#1066757
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This is a detailed review to show how unprofessional these employees are!You have to go to customer service chat to ask questions and receive a ticket to send your phone. There is an email option, but you will NEVER get a reply. I had to switch between a few...
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1.4
Product
Htc Cell Phone Repair
I didn't like
  • Employee ethics
  • Never ever buy htc again
  • Quality of communication with the support
#1020810
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Sent it to HTC after an hour of discussion with a barely English speaking agent. Got a phone back a week later. But, it was not my phone, not new and horribly in bad condition. I also lost my 30 dollar glass screen protector, of which I could not remove. The...
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2.2
Product
Htc Cell Phone Repair
#849538
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