Not resolved

I had the HTC one with the purple tint issue in the camera. For the few people that don't know about it, this is where your photos have a purple tint in low light settings.

This means the camera is basically useless in doors or at night. HTC know all about this issue. It was a manufacturing fault, therefore they are liable and any good company that aspires to world class customer care would have repaired the camera. No questions asked.

Not HTC! Their customer care is truly appalling! I was given a ticket number in March when I contacted them and in November after many, many, many emails the issue still exists. Their customer service reps are utterly useless.

Nobody will take charge of the issue. my e-mails have either been passed on to somebody else or completely ignored.

I have never been treated so badly by a Company. Take My advice and avoid this company and their products!

Product or Service Mentioned: Htc Cell Phone.

Reason of review: Bad quality.

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