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One star is just to high a rating for HTC I purchased a HTC One X9. After only 10 months the camera failed.

I contacted the company that I bought the phone from and they made communication very difficult (their email address just bounces). At this point I decided to contact HTC. After many emails trying to get them to fix their phone (the camera fault is a well known systematic fault with many of their phones), HTC informed me that I had no consumer protection under Australian law because the phone was manufactured in Taiwan, furthermore since the phone was made in Taiwan the only way to fix the phone was to send it back to Taiwan for repair at my expense. This company does not care about your experiance with their phone, they have no hestation in lying to you and do not care about your legal rights.

Consider a different android phone maker next time, one that believes in the customer experiance rather than stealing your money for an inferior phone. Its all a shame really, whats the point in engineering phones such as these if your customer service is at a Third World standard

Review about: Htc One X9 Cell Phone.

Reason of review: Poor customer service.

Monetary Loss: $300.

Preferred solution: full refund.

I didn't like: Contempt for their customers after taking their money.

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