I was looking for a new phone, i loved my old one but, wanted newer and better. My husband convienced me to go with the U11, which i received mid Dec 2017. I immediately put the case in the phone thats provided and searched online for a more durable one. u11 cases are...Read more
Just like the many thousands of complaints I've read, this company won't stand by their products and provides software which, in our case, destroyed the phone!! The refused to take responsibility for viruses on software they provide. The "tech" assistance is totally...Read more
My son had an HTC Bolt that we bought new. It stopped working after 8 months (blank screen, failed to respond, etc). We contacted HTC at the end of Sept '17. The had us send them the phone for repair. Due to the repair process being overwhelmed, they told me it would...Read more
purchased an HTC 10 and was told they would have it 7-10 days. It has now been 2 months and all I get is Fernando in the Phillipines running interference and giving no real answers. Corporate number has not worked for over a month. I called my police today to report...Read more
I had the HTC one with the purple tint issue in the camera. For the few people that don't know about it, this is where your photos have a purple tint in low light settings. This means the camera is basically useless in doors or at night. HTC know all about this issue....Read more
HTC - Phone quality
Speakers die at 1 year htc refuse to fix or replace. Garbage customer service and phone quality
10:36 AM I was purchased one 820 on two year back , after 9 months it was stopped working suddenly and i cant claim warranty becouse i was out side UAE ...AND I TRY TO REPAIR FROM THIRD PARTY THEY TOLD ME IT IS PROBLEM OF HARDDISK. so i stop repairing of that and this...Read more
One star is just to high a rating for HTC I purchased a HTC One X9. After only 10 months the camera failed. I contacted the company that I bought the phone from and they made communication very difficult (their email address just bounces). At this point I decided to...Read more
I didn't like
- Contempt for their customers after taking their money
I left Samsung products behind after the A900. I've avoid their products ever since. HTC was an amazing company for many years, but they have been steadily going down hill. The One M8 with the Harmon Kardon Speakers was the hight of thier acheivements. The standard...Read more
HTC - Terrible return process
Bought a new U11 on preorder. It doesn't have all bands available and just doesn't suit me. I return it well within the 30 day window, luckily spent the extra $ for UPS so it was tracked and signed for. 3+ weeks, numerous phone calls and emails later.... I'm still waiting for the supposed 5-7 day refund.
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