Not resolved
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Just like the many thousands of complaints I've read, this company won't stand by their products and provides software which, in our case, destroyed the phone!! The refused to take responsibility for viruses on software they provide.

The "tech" assistance is totally worthless as they each contradict each other. Obviously, none of them know how to troubleshoot anything!! They are supposedly based in California but you won't get a working number from the con artists in the Phillipines!

the phones are overpriced and totally unreliable so I would suggest Samsung, Motorola or virtually ANYONE ELSE!!! The worst company I have ever dealt with!!!!

Product or Service Mentioned: Htc One M8 Cell Phone.

Reason of review: Damaged or defective.

Monetary Loss: $650.

Preferred solution: Full refund.

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